Last Updated: July 2026

Qb999 Privacy Policy — Protecting your information Our commitment

Your privacy is our highest priority at qb999. This policy explains in detail what information we collect, why we collect it, and how we keep it secure.

SSL encrypted Not Shared with Third Parties GDPR compliant
Core Data Protection Principles

How qb999 protects your data

End-to-end encryption

All your data and transactions are protected with 256-bit SSL encryption — security is guaranteed at every step, from transmission to storage.

Not Shared with Third Parties

Qb999 never sells or shares your personal information with third parties. The only exception is where required by law.

Your control

You have the full right to view, correct, or delete your data at any time by submitting a request through qb999 support.

Secure Data Storage

All data is stored on secure, internationally compliant servers. Regular backups and security audits are conducted.

In line with international standards

Qb999's Privacy Policy is built in accordance with international data protection standards. We follow GDPR and related regulations.

Fraud prevention

Advanced technology is used to detect suspicious activity. We remain vigilant in protecting your account at all times.

1. Introduction

Qb999 (referred to hereinafter as "we," "us," or "qb999") is an online betting and gaming platform based in Bangladesh. We believe your personal information is a valuable asset, and protecting it is our responsibility.

This Privacy Policy explains what information we collect when you use the qb999.onl website or mobile app, why we collect it, how we use it, and how we keep it secure. By using qb999 services, you agree to this Privacy Policy.

This policy may be updated from time to time. We will notify you of any significant changes via your registered email or an in-app notification.

This policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.

2. Information We Collect

Qb999 only collects information necessary to deliver our services. We never gather data beyond what is needed.

Directly Provided Information

  • Full Name, Date of Birth & Gender
  • Email address and mobile number
  • Residential Address
  • ID photo for KYC verification
  • Bank or mobile banking account details (for payment purposes)

Automatically collected information

  • IP address and device information
  • Browser Type & Operating System
  • Site Access Times & Activity Logs
  • Transaction History & Betting Records
  • Information collected from cookies and similar technologies
Types of Data Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email and phone Account communications and security Yes
Identity Document (KYC) Legal compliance and fraud prevention Withdrawal: Yes
Payment Information Transaction Processing Yes
Device and IP Security & Fraud Detection Automatic

3. How Your Information Is Used

Qb999 uses collected data only for specific, legitimate purposes. We never misuse your information.

Primary Use Cases

  • Account creation, management, and verification
  • Processing deposit and withdrawal transactions
  • Providing customer service and support
  • Preventing fraud, money laundering, and other improper activity
  • Fulfilling legal and regulatory obligations
  • Platform Improvement & Personalization
  • Sending relevant promotions and offers (subject to consent)

To stop receiving marketing messages, opt out from your account settings or contact support.

4. Information Sharing Policy

Qb999 does not sell your personal information. In limited cases, data may be shared where necessary to operate our services.

Data Sharing Scope

  • Payment Processor: Only the minimum necessary data is shared with authorized payment partners to complete transactions.
  • Legal authorities: We may be required to disclose information under a lawful order from a court or government authority.
  • Regulatory Authority: Required data is provided for audits and oversight by the licensing authority.
  • Technology Partner: Third-party services necessary for platform operations (e.g. hosting, cybersecurity) — covered under strict confidentiality agreements.

qb999 never sells or shares your information with advertisers or data brokers.

5. Data Security Measures

Qb999 uses industry-standard technology and practices to keep your data secure. Our security systems are continuously updated.

Technical Security

  • 256-bit SSL/TLS encryption — on all data transmissions
  • Data stored with AES-256 encryption
  • Two-Factor Authentication (2FA) Feature
  • 24/7 cybersecurity monitoring
  • Regular Third-Party Security Audits
  • Automated fraud detection system

Response to Data Breaches

In the event of a data breach, qb999 will notify affected users within the legally required timeframe and take immediate protective measures.

6. Cookies & Tracking Technologies

Qb999 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Cookies can be disabled from your browser settings; however, this may affect the functionality of certain qb999 features.

7. Your Rights

Qb999 users have the following rights regarding their personal information. To exercise any of these rights, please contact our support team.

1
Right to access your data

You have the right to know what information we have collected about you.

2
Right to Rectification

You may request the correction of any inaccurate or outdated information.

3
Right to Erasure

You may request the deletion of your data under certain circumstances.

4
Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes.

5
Right to Portability

You have the right to receive your data in a specific format.

6
Right to object

You may object to the processing of your data for specific purposes.

qb999 generally responds to rights requests within 30 days. Complex cases may require additional time.

8. How Long Your Information Is Retained

Qb999 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Types of Data Retention Period Reason
Account information Duration of active account + 5 years Legal obligations
Transaction Records 7 years Financial regulations
KYC documentation 5 years AML/CFT compliance
Customer service chat 3 years Dispute Resolution
Marketing Data Until consent is withdrawn Consent-Based

9. Minor Protection Policy

Qb999 strictly provides services to users aged 18 and above only. We do not collect data from or provide services to minors.

  • Minors are not permitted to create an account
  • No data will be collected from minors
  • Age verification technology is in use
  • Any account identified as belonging to a minor will be closed immediately

Parents or guardians who believe a minor has accessed an account without authorization should notify our support team.

10. Changes to Privacy Policy

Qb999 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the policy will be revised accordingly.

For significant changes, we will notify you in advance via your registered email or an in-app notification. Continued use of qb999 after any changes constitutes acceptance of the updated policy.

11. Contact & Complaints

Contact us for any privacy-related questions, complaints, or requests to exercise your rights.

Privacy contact email

[email protected]

General Support

[email protected]

Response Time

Usually within 48 hours (business days)

For more information, visit our Terms and Conditions and Responsible Gaming View page.

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Join qb999 Safely

Your information is completely secure. Register with qb999 and enjoy gaming on a platform you can trust.

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